What is ISCAN?

The Integrated Service for Children with Additional Needs (ISCAN) is a single point of access for referrals. Each referral is discussed at a multi-disciplinary panel which include representatives from Health, Education and Social Care. At this meeting a decision is agreed as to the most appropriate service/support for that child/young person at that time. Following the decision at the meeting, an outcome letter will be sent to the referrer and parent/carer to explain the next steps.

What is ISCAN Care Co-ordination?

The Care Co-ordination team typically pick up families who fall into the following categories:

• Introduction to services
• Multiagency co-ordination
• Support with managing the intensity of appointments
• Transition between services (i.e. hospital to home)
• Transition into the area
• Breakdown in communication with services

If you would like to contact ISCAN at Nevill Hall Children’s Centre please e-mail ISCANSectorNorth.abb@wales.nhs.uk or telephone 01873 733163 / 733164

I don’t feel my child’s school is supporting him, who can help?

The organisation SNAP Cymru, will provide impartial information, advice and support on school related concerns. www.snapcymru.org

This may include Statements of Educational Needs, IEP’s, transition and appeals.

Helpline number 0808 801 0608

How can I keep up to date with things happening at Nevill Hall Children’s Centre?

If you would like to be kept up to date with activities, events, forums and support groups being held at Nevill Hall Children’s Centre and in the local area, please email or call: FamilyLiaison.North.ABB@wales.nhs.uk or 01873 732712 and your contact details will be included on the mailing list.

Who can help me with a DLA application?

Your local Citizens Advice Bureau are available to help complete DLA applications. To make an appointment you can contact them on 0344 477 2020 and just quote the borough where you live. They will arrange an appointment for you to see them at a convenient office for you.

There is also the Disability Advice Project (DAP) www.dap-wales.org.uk who will help with applications. They are based in Cwmbran but are available for all families to access, regardless of where you live. To request a meeting with DAP please contact 01633 485865.

Family Liaison Officers at Sparkle are also happy to help with applications. For further information or to request assistance please contact them on FamilyLiaison.North.ABB@wales.nhs.uk or 01873 732712.

Do you have any information regarding anxiety in young people?

Below are links to various support documents that you may find of interest. You may have heard, or have tried, everything they show, but there may be a little nugget that you could get from them. Please don’t forget if you have concerns for your child/young person regarding anxiety, always speak to their school or your G.P.

https://www.anxietybc.com/
https://kidshealth.org/ - information on many different topics including, within the parents section, behaviour and emotions. There is also a good section on anxiety.
MoodJuice
Young Minds

If you have any questions/queries that have not been mentioned above or would like more information, please contact the Family Liaison Officer (currently a vacancy; out to advert) at Nevill Hall Children’s Centre on FamilyLiaison.North.ABB@wales.nhs.uk or 01873 732712.

Resources


Work Anxiety


Strategies for managing work anxiety


Sparkle anxiety toolkit


Kids Health


Mood Juice


Young Minds


Coronavirus Book Of Calm


Coping With COVID-19 Isolation